000			00396nam a2200157Ia 4500
008			241014s9999||||xx |||||||||||||| ||und||
020			_a9780712669849
060			_aHF 541 S 2001
100			_aSeybold, Patricia B.
245		4	_aThe Customer Revolution
250			_a2001
260			_aSydney _bPatricia Seybold Group
300			_a395
650			_aConsumer Behaviour
942			_bIBHM _cBK
999			_c16009 _d16009