000			00346nam a2200145Ia 4500
008			241014s9999||||xx |||||||||||||| ||und||
020			_a9780072982305
060			_aHD 31 F 2006
245		0	_aServices Management
250			_a5th Ed. / 1994
260			_aBoston _bMC Graw- Hill
300			_a605
650			_aManagement
942			_bIBHM _cBK
999			_c16324 _d16324