| 000 | 00371nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241014s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780199229833 | ||
| 060 | _aHD 31 Y 2007 | ||
| 100 | _aYip, George S. | ||
| 245 | 0 | _aManaging Global Customers | |
| 250 | _a2007 | ||
| 260 |
_aNew York _bOUP |
||
| 300 | _a272 | ||
| 650 | _aCustomer Services | ||
| 942 |
_bIBHM _cBK |
||
| 999 |
_c16399 _d16399 |
||