| 000 | 00384nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241014s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780712677127 | ||
| 060 | _aHF 541 W 1996 | ||
| 100 | _aWhiteley, Richard | ||
| 245 | 0 | _aCustomer Centered Growth | |
| 250 | _a1996 | ||
| 260 |
_aLondon _bCentury Business |
||
| 300 | _a320 | ||
| 650 | _aCustomer Services | ||
| 942 |
_bIBHM _cBK |
||
| 999 |
_c16712 _d16712 |
||