000 00382nam a2200157Ia 4500
008 241014s9999||||xx |||||||||||||| ||und||
020 _a9788178293349
060 _aHF 541 G 2003
100 _aGilmore, Audrey
245 0 _aService Marketing & Management
250 _a2003
260 _aNew Delhi
_bResponse Books
300 _a215
650 _aMarketing
942 _bIBHM
_cBK
999 _c16718
_d16718